Useful Links

The websites listed below have a wealth of information about support available to you. The Pharmacists’ Support Service is available to provide support by listening and supporting you and can be contacted on
1300 244 910 between 8.00 am and 11.00 pm AEDT every day of the year.

We also encourage you to seek
professional assistance from your
doctor, health care provider or
specialist advisor.

If you are struggling, please
reach out.

Mental Health Support


24 hour crisis support and suicide prevention
13 11 14 – 24/7 crisis support helpline
0477 131 114 – 24/7 text message support
24/7 online chat is also available: go to the Lifeline website
Beyond Blue
The National Depression Initiative that offers expert information on recognising the signs of depression.
Beyond Blue Helpline:
1300 22 4636
Coronavirus Mental Wellbeing Support Service: 1800 512 348
There is more help specific to coronavirus available on their website.
Black Dog Institute 
Mental health resources and support tools
Suicide Prevention 
Helpline available 24/7
1800 HOLDON – 1800 465
Suicide Call Back Service (National Service)
Free phone, video and online crisis counselling for people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia.
1300 659 467 
StandBy: Support After Suicide
The StandBy program is focused on supporting anyone who has been bereaved or impacted by suicide at any stage in their life, including individuals, family members, friends, witnesses and first responders.
The service is available 24/7 and they will work to provide face-to-face and/or telephone support at a time and place best suited to each individual.
The website lists a range of services available in each state and territory.
1300 727
Free and confidential 24/7 crisis support service run by Aboriginal and Torres Strait Islander people, providing a culturally safe and judgement-free space.
13 YARN – 13 92
Mind Australia
Supporting clients to live independent, productive and satisfying lives through a comprehensive range of services.
Service information and referral – 1300 286 463
Carer Helpline – 1300 554 660
Anxiety Recovery Centre Victoria
ARCVic runs the OCD and Anxiety Helpline.
1300 ANXIETY – 1300 269 438
You can also call 03 9830 0533
Mon to Fri, 10am – 8:30pm
Mental Health Foundation Australia
The MHFA provides mental health support and advocacy through its many initiatives. There are many support groups for specific areas that you can find out more about on their website.
1300 643 287 (1300 MHF AUS)
Multicultural Mind Hotline
SANE Australia
SANE Australia is a national mental health charity making a real difference in the lives of people affected by complex mental health issues through support, research and advocacy.  
Phone: 1800 18 7263
10am to 10pm AEST Mon-Fri
You can also chat via email or webchat, or access the online forums. The website allows you to book a call at a time that suits you.
Embrace Mental Health
Providing multicultural support for mental health. Resources are available in many languages. They do not offer crisis support but you may be directed to appropriate services.
The Australian Psychological Society (APS)
The leading professional association for psychologists in Australia, which offers a psychologist referral service to assist anyone seeking the advice and assistance of a qualified and suitable APS psychologist in private practice.
The APS website includes many resources on a wide range of topics including addictions, depression, workplace issues, disaster resources and coping in difficult financial times.
Phone: 1800 333 497
Email: (specify the service required and preferred location)

This service is also accessible through the APS website at Follow the links to the “Find a Psychologist” page, then follow the prompts to undertake a search for a list of psychologists with specific areas of practice in a particular post code area.
moodgym is an interactive self-help book based on Cognitive Behavioural Therapy and Interpersonal Therapy which have been shown to be successful in preventing and treating depression and anxiety.

Substance and Addiction Support

Alcoholics Anonymous  1300 222 222
Narcotics Anonymous  1300 652
Support to stop smoking
13 78 48
8am to 8pm Mon – Fri
You can also request a call back, book a time via the website, or chat online.
Family Drug Support
24 hour national support
1300 368
Gambler’s help
Free confidential support available 24/7
1800 858
Sober in the Country
SITC provides ‘Bush Tribe’ peer support and other resources for rural residents who would like support for reducing alcohol harm.
There is a counselling text service line: check the website for more information and operating
Alcohol and drug 24/7 counselling online
This website is Australia-wide and provides resources and online counselling, as well as resources for each state and territory.
National Alcohol and Other Drug Hotline
The hotline can be called at any time, where you will automatically be connected to the Alcohol and Drug Information Service that operates in your state or territory. See below for more details about each state and territory.
1800 250 015
24 Hour Alcohol and Drug Information Services (ADIS) in your State or Territory:
Australian Capital Territory: Alcohol & Drug Helpline ACT(02) 6207 9977
New South Wales: ADIS1800 422 599 (Regional)
(02) 9361 8000 (Metropolitan) 
Northern Territory: ADIS NT1800 131 350
Queensland: ADIS QLD1800 177 833 (Regional)
(07) 3837 5989 (Metropolitan)
South Australia: ADIS SA1300 131 340
Tasmania: ADIS TAS1800 811 994  
Victoria: DirectLine1800 888 236
Western Australia: Alcohol and Drug Support Line 1800 198 024 (Regional)
(08) 9442 5000 (Metropolitan) 

Bereavement and Grief Support

Australian Centre for Grief and Bereavement 
National support line
1800 642 066
For COVID-19 bereavement: 1800 22 22 00 
National support line for issues of grief, loss, trauma, financial loss, coping after natural disasters, and major life changes
1300 845 745
6am to midnight every day
Compassionate Friends “When a child dies” supporting bereaved parents and siblings 
24/7 grief support
1300 064 068 or 03 9888 4944
Or Email:

Support for those in rural areas

Rural and Remote Mental Health
Support for those in rural and remote parts of Australia
1300 515
CRANAplus Bush Support Line
Free 24/7 confidential psychological support to remote health professionals and their families.
1800 805
Pharmacy Rescue Australia
Pharmacy Rescue Australia offers support and networking opportunities to all pharmacists, pharmacies, students and pharmacy assistants across Australia.
Rural Pharmacy Australia
Browse the website to find out more about the Rural Pharmacy Conference and Rural Pharmacy Award and future networking opportunities.
Rural Health Pro
Rural Health Pro is a network of health professionals across Australia who are passionate about health in their rural communities. Visit the website to connect today and access the resources available.
National Rural Health Student Network
A student health network, bringing together people studying medicine, nursing and allied health, encouraging them to pursue rural health careers.
Access publication ‘When the cowpat hits the windmill’ about maintaining your mental health during rural work

Helplines for specific areas of support

Relationships Australia
Relationship support services
1300 364
National sexual assault and domestic family violence counselling service; 24 hour helpline.
1800 RESPECT – 1800 737 732
Online chat is also available on the website
Resources for both individuals and employers to create safe, respectful and inclusive workplaces. The website includes resources for where to turn if you experience sexual harassment in the workplace.
PANDA – Perinatal anxiety and depression Australia
Support for parents and families affected by depression and anxiety during pregnancy and after birth.
1300 726 306
Mon to Fri, 9am – 7.30pm AEST
Parents Beyond Breakup
Support for parents experiencing trauma related to family breakdown and separation. ‘Mums in Distress’ and ‘Dads in Distress’ are two of their frontline services.
1300 853 437
Mon to Sat, 8:30am – 5pm AEST
Phoenix Australia
Phoenix provides resources for those dealing with trauma and PTSD.
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
1800 184 527
3pm – midnight every day
Online chat is also available on the website
MensLine Australia
A telephone and online counselling service offering support for Australian men anywhere, anytime.
1300 78 99
Men’s Referral Service
An initiative of ‘No to violence’, this service is a free and confidential helpline that offers counselling, support, and advice to men who have anger, relationship, or parenting issues. The service also provides help to other family members who are experiencing violence or controlling behaviour by men.
1300 766 491
7 days a week
Online chat also available
A free and anonymous search engine to find national and local support, with the ‘quick exit’ function if you are in an unsafe situation.
It includes services like housing, meals, healthcare, counselling, legal advice and many more.
Sikh Helpline
An Australia-wide confidential support service where anyone can get advice on various issues, including support for new arrivals in Australia, students, help with bullying, discrimination and racism, help for women, issues with identity and more. Support is available in English and Punjabi.

Phone: 0401 401 040
Legal Aid
This site links to legal aid services available in Australian states and territories. Contact your local legal aid service for legal assistance.

The National Legal Aid website has more information about services available across Australia.
The Ethics Centre provides confidential consultations to help you find a path forward towards the right decision for you. Ethical issues or difficult decisions can come up in your personal life as well as professionally and this service process guides you through a series of questions to find clarity. You can book a call with an ethics counsellor via the website.

Resources for Healthcare Workers

Hand-n-Hand Peer Support
Free, confidential peer support for health professionals in Australia and New Zealand. Sign up on the website to be matched with other peers.
ROSE for Medical Parents
This organisation was founded to provide parents in medical careers with the resources to support their parenthood and career aspirations. Sign up on their website to find peer support.
TEN – The Essential Network for Health Professionals
Resources and support from Black Dog Institute to help healthcare workers manage burnout and maintain good mental health. Go to their website to browse through resources: there are short courses for specific issues as well.
Memorise Medicine
Memorise Medicine is a complete and free study system which utilises electronic flash cards, space repetition, and other tools to optimise learning. This is a great resource for students and interns preparing for their exams.
Resources for non-Pharmacy Professions:

A 24/7 national support line that provides confidential peer support for Medical professionals and medical students.
24/7 Helpline
Visit the website to find out the number for your region.
Dental Practitioner Support
A 24/7 national service that provides confidential advice and support for dental practitioners.
1800 377 700
Available 24/7
Nurse & Midwife Support
A 24/7 national support service for nurses & midwives that provides confidential advice and referral.
1800 667

Financial Advice

Money Smart
Tips and tools to help you make the most of your money
(an initiative of ASIC)
The National Debt Hotline
National Debt Helpline is a not-for-profit service that helps people tackle their debt problems.
You can call for free and confidential advice regarding utility bills, mortgage payments, rent, credit cards, personal loans, Centrelink issues, joint debts, and general financial assistance.
1800 007 007
9.30am to 4.30pm Mon-Fri
Department of Social Services – Emergency Relief
If you urgently need help with living expenses, the DSS can put you through to local emergency relief services.
1300 653

Employee Rights

Fair Work Ombudsman13 13 94
8am to 5.30pm Monday to Friday
Fair Work Commission
The national workplace relations tribunal.
Australian Human Rights Commission
An independent statutory organisation that works to protect and promote the human rights of all people in Australia. It provides information about discrimination and rights and how to make a complaint. 
1300 656 419 (local call)
or 02 9284 9888

Natural Disasters

For resources on managing the impact of a natural disaster, please visit our page on the topic here or visit this link:

Reviewed 7 Jan 2023