Useful Links

The websites listed below have a wealth of information about support available to you. The Pharmacists’ Support Service is available to provide support by listening and supporting you and can be contacted on
1300 244 910 between 8.00 am and 11.00 pm AEST every day of the year.

We also encourage you to seek professional assistance
from your doctor, health care
provider or specialist advisor.

If you are struggling, please
reach out.

Mental Health Support

Lifeline
24 hour crisis support and suicide prevention
13 11 14www.lifeline.org.au
Beyond Blue
The National Depression Initiative
1300 22 4636
Coronavirus Mental Wellbeing Support Service: 1800 512 348
There is more help specific to coronavirus available on their website.
www.beyondblue.org.au
coronavirus.beyondblue.org.au
Black Dog Institute 
Mental health resources and support tools
www.blackdoginstitute.org.au
Suicide Prevention 
Helpline available 24/7
1800 HOLDON – 1800 465 366www.suicideprevention.com.au
Suicide Call Back Service (National Service)
Free phone, video and online crisis counselling for people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia.
1300 659 467 www.suicidecallbackservice.org.au 
Mind Australia
Supporting clients to live independent, productive and satisfying lives through a comprehensive range of services.
Service information and referral – 1300 286 463
Carer Helpline – 1300 554 660
www.mindaustralia.org.au
Anxiety Recovery Centre Victoria
ARCVic runs the OCD and Anxiety Helpline.
1300 ANXIETY – 1300 269 438
You can also call 03 9830 0533
Mon to Fri, 10am – 8:30pm
www.arcvic.org.au
SANE Australia
SANE Australia is a national mental health charity making a real difference in the lives of people affected by complex mental health issues through support, research and advocacy.  
Phone: 1800 18 7263
10am to 10pm AEST Mon-Fri
You can also chat via email or webchat, or access the online forums. The website allows you to book a call at a time that suits you.
Email: helpline@sane.org
sane.org
Embrace Mental Health
Providing multicultural support for mental health. Resources are available in many languages. They do not offer crisis support but you may be directed to appropriate services.
embracementalhealth.org.au
The Australian Psychological Society (APS)
The leading professional association for psychologists in Australia, which offers a psychologist referral service to assist anyone seeking the advice and assistance of a qualified and suitable APS psychologist in private practice.
The APS website includes many resources on a wide range of topics including addictions, depression, workplace issues, disaster resources and coping in difficult financial times. In addition the website contains tip sheets on a variety of topics.
Phone: 1800 333 497
Email: referral@psychology.org.au (specify the service required and preferred location)

This service is also accessible through the APS website at www.psychology.org.au. Follow the links to the “Find a Psychologist” page, then follow the prompts to undertake a search for a list of psychologists with specific areas of practice in a particular post code area.
www.psychology.org.au
moodgym
moodgym is an interactive self-help book based on Cognitive Behavioural Therapy and Interpersonal Therapy which have been shown to be successful in preventing and treating depression and anxiety.
moodgym.com.au

Substance and Addiction Support

Alcoholics Anonymous  1300 222 222 www.aa.org.au
Narcotics Anonymous  1300 652 820www.na.org.au
Quitline
Support to stop smoking
13 78 48
8am to 8pm Mon – Fri
You can also request a call back, book a time via the website, or chat online.
www.quit.org.au
Family Drug Support
24 hour national support
1300 368 186www.fds.org.au
Gambler’s help
Free confidential support available 24/7
1800 858 858gamblershelp.com.au

Bereavement and Grief Support

Australian Centre for Grief and Bereavement 
National support line
1800 642 066
For COVID-19 bereavement: 1800 22 22 00 
Email: info@grief.org.au
www.grief.org.au
Griefline
National support line for issues of grief, loss, trauma, financial loss, coping after natural disasters, and major life changes
1300 845 745
6am to midnight every day
www.griefline.org.au
Compassionate Friends “When a child dies” supporting bereaved parents and siblings 
24/7 grief support
1300 064 068 or 03 9888 4944
Or Email: support@compassionatefriendsvictoria.org.au.  
www.compassionatefriendsvictoria.org.au

Support for those in rural areas

Rural and Remote Mental Health
Support for those in rural and remote parts of Australia
1300 515 951www.rrmh.com.au
CRANAplus Bush Support Line
Free 24/7 confidential psychological support to remote health professionals and their families.
1800 805 391crana.org.au
National Rural Health Student Network
A student health network, bringing together people studying medicine, nursing and allied health, encouraging them to pursue rural health careers.
Access publication ‘When the cowpat hits the windmill’ about maintaining your mental health during rural work here.nrhsn.org.au

Helplines for specific areas of support

Relationships Australia
Relationship support services
1300 364 277www.relationships.com.au
1800-RESPECT
National sexual assault and domestic family violence counselling service; 24 hour helpline.
1800 RESPECT – 1800 737 732
Online chat is also available on the website
1800respect.org.au
PANDA – Perinatal anxiety and depression Australia
Support for parents and families affected by depression and anxiety during pregnancy and after birth.
1300 726 306
Mon to Fri, 9am – 7.30pm AEST
www.panda.org.au
Parents Beyond Breakup
Support for parents experiencing trauma related to family breakdown and separation. ‘Mums in Distress’ and ‘Dads in Distress’ are two of their frontline services.
1300 853 437
Mon to Sat, 8:30am – 5pm AEST
parentsbeyondbreakup.com
Phoenix Australia
Phoenix provides resources for those dealing with trauma and PTSD.
www.phoenixaustralia.org
QLife
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
1800 184 527
3pm – midnight every day
Online chat is also available on the website
qlife.org.au
MensLine Australia
A telephone and online counselling service offering support for Australian men anywhere, anytime.
1300 78 99 78mensline.org.au
Men’s Referral Service
An initiative of ‘No to violence’, this service is a free and confidential helpline that offers counselling, support, and advice to men who have anger, relationship, or parenting issues. The service also provides help to other family members who are experiencing violence or controlling behaviour by men.
1300 766 491
7 days a week
Online chat also available
ntv.org.au
ntv.org.au/get-help
AskIzzy
A free and anonymous search engine to find national and local support.
It includes services like housing, meals, healthcare, counselling, legal advice and many more.
askizzy.org.au
Sikh Helpline
An Australia-wide confidential support service where anyone can get advice on various issues, including support for new arrivals in Australia, students, help with bullying, discrimination and racism, help for women, issues with identity and more. Support is available in English and Punjabi.

Phone: 0401 401 040
Email: info@sikhhelpline.com.au
 www.sikhhelpline.com.au
Legal Aid
The Australian government Legal Aid website has links to each state and territory legal aid services. Call through to your local legal aid service for legal assistance.
info.australia.gov.au/information-and-services/public-safety-and-law/legal-aid

Financial Advice

Money Smart
Tips and tools to help you make the most of your money
(an initiative of ASIC) 
www.moneysmart.gov.au
The National Debt Hotline
National Debt Helpline is a not-for-profit service that helps people tackle their debt problems.
You can call for free and confidential advice regarding utility bills, mortgage payments, rent, credit cards, personal loans, Centrelink issues, joint debts, and general financial assistance.
1800 007 007
9.30am to 4.30pm Mon-Fri
ndh.org.au
Department of Social Services – Emergency Relief
If you urgently need help with living expenses, the DSS can put you through to local emergency relief services.
1300 653 227www.dss.gov.au/our-responsibilities/communities-and-vulnerable-people/programs-services/emergency-relief

Employee Rights

Fair Work Ombudsman13 13 94
8am to 5.30pm Monday to Friday 
www.fairwork.gov.au
Fair Work Commission
The national workplace relations tribunal. 
www.fwc.gov.au
Australian Human Rights Commission
An independent statutory organisation that works to protect and promote the human rights of all people in Australia. It provides information about discrimination and rights and how to make a complaint. 
1300 656 419 (local call)
or 02 9284 9888
Email: infoservice@humanrights.gov.au
humanrights.gov.au